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GCE reduced email creation time and increased volume by empowering requesters

female manager

Grand Canyon Education (GCE) is the marketing services arm of Grand Canyon University which has100K+ students, 80% online. Email is the primary communications channel to engage with students. GCE’s in place workflow took 5 days to create an email. That, and an inability to meet rising volume demands, often had requesters creating emails on their […]

ABA sliced creation time and boosted email readability performance

Finance managers

The American Banking Association represents the US’s $21.9 trillion banking industry. The primary communications channel to reach member banks and their 2 million employees is email. However, creating emails took 5-7 days, due to a time-consuming email creation process filled with bottlenecks. What’s more, the e-newsletter wasn’t getting good reviews. Implementing stensul the time to […]