Stensul supports you across customer success, customer support and success services

A comprehensive approach to your success

Onboarding is arguably the most important step in your change management journey. Successful onboarding clears a path to successful outcomes in your email transformation.

This is why the Stensul success team provides the support, enablement, and training you need to implement Stensul effectively, and integrate with your existing systems (ESP/MAP, Workflow, and more). Above all, our team will help drive process adoption that is a critical part of realizing the value of the platform.

Later, our ongoing partnership ensures your momentum continues as you test new use cases, adopt best practices, and build centers of excellence.

Our team is here to ensure that Stensul works for your unique business!

Working with the world's best brands

Capital One logo
Capital One logo
Clover Health logo
Clover Health logo
Greenhouse logo
Greenhouse logo
asics
asics
dailypay logo
dailypay logo
sanofi
sanofi
AAA logo
AAA logo
BMW Mini USA
BMW Mini USA
Exclusive Resorts logo
Exclusive Resorts logo
appdynamics
appdynamics
grand rounds
grand rounds
mitchell
mitchell
flywire logo
flywire logo
Eaton Vance logo
Eaton Vance logo
Cisco logo
Cisco logo

Transform the way you look at email

Creation efficiency

  • Current/future state: workflow mapping and time spent
  • Implementation guidance for maximum time savings
  • Team training
  • Ongoing platform support

Strategic Operations

  • Identify areas for strategic operations initiatives
  • Consult on implementing key practices, including accessibility, Dark Mode, and mobile optimization
  • Ensure rendering quality and robustness of email components
  • Ensure pre-sales KPIs, goals, and targets are hit

Optimized Performance

  • Identify metrics and KPIs to be used to measure email program value
  • Partner on creating KPI reporting to measure ROI
  • Strategize on KPI performance and goals in regular business reviews

Onboarding foundation for success

Align

Measure twice, cut once. We’ll establish goals, owners, cadences and timelines.

Integrate

Stensul is better when it’s doing the work for you. We’ll gather credentials and connect Stensul to your sending, workflow and collaboration platforms.

Enable

The student becomes the master. We’ll make you a Stensul expert with training sessions and then apply your knowledge as you map your process to the platform.

Build & Test

If you build it, the agility will come. We’ll translate your email design system into Stensul prior to you testing your email creation workflow from end to end. 

Transition

3…2…1…liftoff! We’ll work with you on your first production send before preparing you and your Customer Success Manager for the next stage of your journey to Strategic Operations and Optimized Performance.

The services we offer

Customer onboarding
customer onboarding services
  • Help you achieve initial success as soon as possible
  • Customer Admin certification to help maximize the value of your investment in Stensul
  • End User training and documentation
Email rebrand/redesign
  • Build new brands in your Stensul instance
  • Support email redesign projects and new template and layout initiatives
  • Training for users on updated Templates and Modules
ESP/MAP integration
ESP and MAP Integration services
  • Take full advantage of the Stensul integration with your ESP/MAP
  • ESP/MAP migration support and services
  • Maximize the use of your ESP/MAP

Don’t see what you need? Drop us a line and let us know. We’re always available to scope customer projects.

Relationships that Work

How our customers have found email success with the support of our Customer and Solutions Success teams.

Ready to transform how you create emails?​